Whenever we are approached by a potential client, we always try and have some initial questions we ask to assist in discovery. We try to get an initial indication of what the company is about, what they are looking for in a re-design (or design), and can sometimes also raise flags (both good and bad) about what it will be like to work with said client.

Well, some answers I received back today had me in tears:

What problems are you trying to solve a site redesign?
Our web site sucks and it looks like a 7 year old built it.

And…

What does your current site do right?
It is a URL… that’s about it. It really really sucks

Ahh… if only all the answers could be that funny. In all seriousness, it's nice to see that kind of honesty. It lets me know that the potential client is easy-going, and will appreciate the final solution that we give them (assuming we get the project).